FAQ
What types of products does Artistic Creatives offer?
Artistic Creatives specializes in a curated selection of stylish and functional products designed to inspire creativity and enhance everyday experiences. Our offerings include items such as elegant notebooks for capturing ideas and vibrant stainless steel water bottles for staying refreshed on the go.
What is the quality of the products sold at Artistic Creatives?
We prioritize quality in our product selection. Each item is chosen for its unique design and functionality, ensuring that it not only serves a practical purpose but also adds a touch of personality to your daily routine.
What is the return policy for items purchased from Artistic Creatives?
Artistic Creatives has a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.
How long does shipping take for orders placed at Artistic Creatives?
Shipping times vary based on the selected shipping method. For Economy shipping, delivery typically takes 5 to 8 business days, while Standard shipping usually takes 3 to 4 business days. Orders are processed within 3 business days of placement.
Can I track my order once it has been shipped?
Yes, once your order has shipped, you will receive a tracking number via email. This number can be used to track the status of your shipment on the carrier's website.
Are there any shipping restrictions I should be aware of?
Artistic Creatives does not ship to P.O. boxes, and some items may be subject to shipping restrictions based on size, weight, or destination. Currently, we are unable to ship outside of the United States.
What should I do if my package is lost or damaged during transit?
If your package is lost or damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as intended.
Are exchanges accepted for products purchased from Artistic Creatives?
At this time, Artistic Creatives does not accept exchanges. If you wish to return an item, please follow the return policy guidelines provided.
How can I contact Artistic Creatives for further inquiries?
You can reach us via email at info@artisticcreatives.com or by phone at 262-382-0330. We are here to assist you with any questions or concerns you may have.